Trucks head out daily on journeys throughout Europe and America from our warehouses in Aalsmeer (the Netherlands) and Hamilton (New Jersey, USA), in order to bring the goods to you and your customers.
What is the minimum order size and how much do I need to pay for shipping?
The minimum order size and shipping costs vary from region to region. Orders less than the minimum order amount cannot be completed. You will receive an alert if you have not yet reached the minimum order amount. You can always request the minimum order amount, the carriage paid amount and the shipping costs.
If your order cannot be delivered all at once, transport costs will be charged if the partial deliveries come in under the carriage paid amount. Our staff is always happy to help explore the options with you.
How soon is an order delivered?
If the items are in stock, an order will normally be sent within 1–5 working days after you have received an order confirmation from us. Should your order, or a part of it not be available immediately, then we will notify you through the order confirmation.
The delivery depents upon the carrier’s schedule. With regard to this, we can take delivery days into account, but we are unable to make agreements or arrangements for precise delivery times.
Where do we deliver?
We work with external carriers and therefore only deliver to the places they can reach with a large truck and trailer. We do not deliver orders to private home addresses or post box.
Transport restrictions may apply to some products, so that they cannot be delivered to certain locations. Should this be the case, we will inform you and find a suitable solution.
Pottery Pots Nederland BV
1432 KC Aalsmeer
Tel: +31 (0)88 445 6600
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